FAQs

Massage Mojo

FAQs2025-03-05T14:36:51+00:00

Massage FAQs

Is massage therapy painful?2025-03-04T16:40:32+00:00

While therapeutic massage shouldn’t be severely painful, you may experience some discomfort when we work on tight or problematic areas. It’s normal to feel mild soreness after a treatment, particularly if it was your first massage or if we were addressing chronic muscle tension. This is due to the release of metabolic waste from the muscles and typically subsides within 24-48 hours. Remember, you can always request adjustments to pressure during your session—effective massage doesn’t need to be painful to achieve results!

Should I talk during my massage?2025-03-04T17:12:20+00:00

This is entirely up to you! Some clients prefer quiet relaxation, while others find conversation helpful. Your therapist will follow your lead. We do encourage you to communicate about pressure, comfort, pain, or any adjustments needed during your treatment. Otherwise, feel free to remain silent and focus on relaxing.

What Happens During a Session?2025-03-04T18:19:59+00:00

Your therapist will discuss your health goals, select cupping points, and sanitize the skin. Cups are applied for 5–10 minutes, followed by tiny incisions and reapplication of suction. The process takes 30–60 minutes, depending on your needs. 

Is Hijama Spiritually Beneficial?2025-03-04T19:25:44+00:00

Many Muslims value Hijama as a Sunnah practice believed to carry spiritual blessings (barakah). It’s often performed on specific Islamic days (17th, 19th, 21st of the lunar month) for enhanced benefits. 

Are the Cups Reused?2025-03-04T19:27:27+00:00

No. We use disposable, medical-grade plastic cups and single-use blades to prevent cross-contamination. Your safety is our priority. 

Is massage therapy covered by Alberta Health?2025-03-04T17:24:42+00:00

No, massage therapy is not typically covered by provincial healthcare plans. However, many extended health benefits plans, workplace insurance, and motor vehicle accident insurance plans provide coverage. We recommend checking your specific plan details.

What forms of payment do you accept?2025-03-04T17:21:46+00:00

We accept Visa, MasterCard, American Express, debit cards, e-transfers, and cash. Payment is due at the time of service unless you have direct billing arranged through your insurance provider.

What if I’m ticklish?2025-03-04T17:14:42+00:00

Let your therapist know before your session begins. They can adjust their techniques to use firmer pressure, which typically reduces ticklishness. If certain areas are particularly sensitive, they can modify their approach or avoid those spots if necessary.

Is massage therapy just for relaxation?2025-03-04T17:15:32+00:00

While relaxation is certainly a wonderful benefit, massage therapy offers many therapeutic advantages beyond stress relief. Regular massage can help:

  • Reduce chronic pain and muscle tension
  • Improve range of motion and flexibility
  • Enhance circulation and lymphatic flow
  • Lower blood pressure and heart rate
  • Boost immune system function
  • Reduce headache frequency and intensity
  • Improve sleep quality
  • Manage anxiety and depression symptoms
Is your clinic wheelchair accessible?2025-03-04T17:26:52+00:00

No, our clinic is on the second floor of the building with no elevator.

What should I wear during my massage?2025-03-04T16:41:24+00:00

You’ll only need to undress to your personal comfort level. Many clients prefer to remove most clothing for better access to muscle groups, while others feel more comfortable keeping undergarments on. Our therapists use professional draping techniques to ensure only the area being worked on is exposed, while the rest of your body remains covered. For certain treatments like specific injury assessments, loose-fitting clothing may be recommended. Your privacy and comfort are always our priority.

Is it embarrassing if I pass gas during my massage?2025-03-04T17:14:10+00:00

Not at all! This is a natural physiological response that happens frequently during massage. As your muscles relax, air can be released, especially when pressure is applied to certain areas. Our therapists are professionals who understand this is simply part of the human body functioning normally.

Is Hijama Safe?2025-03-04T18:02:30+00:00

Yes, when performed by certified professionals like our therapists. We adhere to strict hygiene protocols, using single-use, sterilized blades and medical-grade cups. Our Therapists are professionally trained and certified. 

Does Hijama Hurt?2025-03-04T18:17:42+00:00

Most clients report minimal discomfort. The incisions are superficial, akin to a light scratch. Sensations vary, but relaxation is common during/after sessions. Communicate openly with your therapist to ease concerns. 

What should I do after my massage to maximize benefits?2025-03-04T17:31:16+00:00

We recommend drinking plenty of water to help flush metabolic waste from your tissues, avoiding strenuous activity for the remainder of the day if possible, and applying ice to any areas that feel particularly tender. Your therapist may also suggest specific stretches or self-care techniques based on your treatment.

How often should I receive massage therapy?2025-03-04T17:11:15+00:00

This varies based on your specific situation. For acute injuries or severe tension, weekly sessions might be recommended initially. For chronic condition management, bi-weekly appointments often work well. For stress management and wellness maintenance, monthly sessions can be beneficial. Your therapist will suggest an appropriate schedule based on your individual needs and response to treatment.

Can I request a specific gender for my massage therapist?2025-03-04T17:30:00+00:00

Absolutely. We respect your comfort and preferences. When booking, simply let us know if you prefer a male or female therapist, and we’ll accommodate your request.

What if I fall asleep or snore during the massage?2025-03-04T17:12:59+00:00

Falling asleep during massage is actually a compliment to your therapist—it means you’re relaxed and comfortable! Snoring and even light drooling are completely normal responses to deep relaxation. Our therapists view these as positive signs that you’re receiving the full benefits of your treatment.

How Often Should I Get Hijama?2025-03-04T19:30:09+00:00
  • General wellness: 1–2 times yearly (seasonal detox).
  • Chronic issues: 3–4 sessions spaced 2–4 weeks apart.
  • Acute pain: 1–2 sessions weekly until improvement.
    Your therapist will tailor a plan based on your needs.
Do you offer specialty massage services?2025-03-04T17:16:56+00:00

Absolutely! Beyond standard therapeutic massage, we offer:

  • Sports massage for athletes
  • Prenatal massage for expectant mothers
  • Hot stone therapy
  • Myofascial release
  • Trigger point therapy
  • Craniosacral therapy
  • Cupping therapy
  • Joint mobilization techniques
  • Geriatric massage for seniors

Contact us to discuss which approach might be best for your specific needs.

Can massage therapy help with specific medical conditions?2025-03-04T17:16:15+00:00

Yes, massage therapy can be beneficial for numerous conditions including:

  • Chronic pain disorders such as fibromyalgia
  • Temporomandibular joint (TMJ) dysfunction
  • Postural problems related to workplace ergonomics
  • Tendonitis and repetitive strain injuries
  • Recovery from sports injuries or surgery
  • Pregnancy-related discomfort
  • Arthritis pain
  • Sciatica and other nerve impingement issues

Always inform your therapist of any medical conditions so they can tailor your treatment appropriately.

Do you offer direct billing to insurance companies?2025-03-04T17:22:25+00:00

Yes, we offer direct billing to most major insurance providers including Sun Life, Manulife, Blue Cross, Canada Life, Green Shield, and many others. Please bring your insurance card and photo ID to your first appointment so we can set up direct billing for you.

Who Should Avoid Hijama?2025-03-04T19:32:25+00:00
  • Pregnant women (especially first trimester).
  • Individuals with bleeding disorders, severe anemia, or low platelets.
  • Those on blood thinners (e.g., warfarin).
  • People with active infections, eczema, or open wounds at cupping sites.
How do I book an appointment?2025-03-04T17:21:07+00:00

You can book through our online scheduling system on our website, call our reception desk at 403-402-3889, or email us. We recommend booking in advance to secure your preferred time slot, especially for evening and weekend appointments.

Can I use my phone during my massage session?2025-03-04T17:31:49+00:00

We respectfully ask that you leave your phone outside the treatment room or keep it turned off during your session. This policy helps create a distraction-free environment that allows both you and your therapist to focus fully on your treatment. The constant notifications, vibrations, or potential calls can disrupt the relaxation process and reduce the therapeutic benefits of your massage. We provide secure places to store your belongings during your appointment, allowing you to disconnect and fully embrace the healing experience.

Do you have gift certificates available?2025-03-04T17:27:36+00:00

Yes! Gift certificates are available for purchase in-person or through our website. They can be customized for specific services or dollar amounts and are valid for one year from the date of purchase.

What is Hijama (Wet Cupping)?2025-03-04T17:59:14+00:00

Hijama is an ancient healing practice rooted in traditional medicine, involving the application of suction cups to the skin to draw out stagnant blood and toxins. Unlike dry cupping, wet cupping includes controlled micro-incisions to release impurities, promoting detoxification and blood flow. It is Sunnah in Islam and has been used for millennia across cultures for holistic wellness. 

How Should I Prepare for a Session?2025-03-04T18:18:52+00:00
  • Avoid heavy meals 2–3 hours prior.  
  • Stay hydrated.  
  • Avoid caffeine/alcohol 24 hours before.  
  • Wear loose clothing for easy access to cupping points. 
I’m self-conscious about my body. Will this be a problem?2025-03-04T17:11:52+00:00

Many clients share this concern. Our therapists are healthcare professionals who work with bodies of all shapes, sizes, and conditions every day. We maintain a judgment-free environment focused solely on your health and well-being. If you have areas you prefer not to have treated, simply let your therapist know. You can always choose to keep certain areas clothed or draped throughout your session.

What types of massage services do you provide?2025-03-04T17:32:24+00:00

Massage Mojo Pain Relief Clinic offers exclusively therapeutic massage services provided by Registered Massage Therapists who adhere to professional standards of practice and a strict code of ethics. Our services focus solely on health and wellness outcomes, including pain relief, rehabilitation, stress reduction, and improved mobility. We maintain clear professional boundaries with all clients and do not provide any services of an intimate or sexual nature. Any requests for such services will result in immediate termination of the session and potentially being prohibited from booking future appointments at our clinic.

What Conditions Can Hijama Help With?2025-03-04T19:19:52+00:00

Traditionally, Hijama addresses migraines, back pain, fatigue, inflammation, and poor circulation. It may also support mental health (anxiety/depression) and chronic conditions like arthritis. Note: It complements—not replaces—medical treatment; consult your doctor. 

Are RMT receipts provided for insurance claims?2025-03-04T17:30:37+00:00

Yes, we provide detailed receipts that include your therapist’s registration number, the treatment date, service duration, and cost—all information required by insurance companies for reimbursement.

What if I need to use the restroom during my session?2025-03-04T17:13:36+00:00

While we recommend using the facilities before your appointment begins, sometimes nature calls at inconvenient times. Simply let your therapist know, and they’ll step out to allow you to use the restroom. Your session will resume when you return.

Where is your clinic located and is parking available?2025-03-04T17:25:34+00:00

Our clinic is located at unit 201- 1710 Centre Street, NE, Calgary, Alberta. We have 4 parking spots located directly behind our building. We share these parking spots with other businesses in the area. Additional street parking is on 17 Ave just south of Safeway. The NW side of the street allows 2 hours free parking, while the NE side one hour free parking during business hours. Please DO NOT PARK  inside Safeway you might get a ticket. Also don’t park in front of the Tea Funny Restaurant behind our building.  We’re also conveniently accessible via public transit, with numerous bus stops in front of our clinic or across the street.

Do I need a doctor’s referral for massage therapy?2025-03-04T17:23:08+00:00

For general wellness massage, no referral is needed. However, some insurance plans require a doctor’s referral for coverage. If you’re seeking treatment for a specific injury or condition, or if you’re planning to claim through auto insurance or workers’ compensation, a referral may be necessary. Check with your insurance provider before your appointment.

What are your cancellation and rescheduling policies?2025-03-04T17:17:32+00:00

We require 24 hours’ notice for cancellations or rescheduling to avoid a cancellation fee (50% of the scheduled service). For Monday appointments, please notify us by Friday. We understand emergencies happen—if you’re ill or have extenuating circumstances, please contact us as soon as possible.

What Aftercare is Required?2025-03-04T18:20:50+00:00
  • Keep cupped areas clean and dry for 24 hours.  
  • Avoid strenuous exercise, swimming, or extreme temperatures.  
  • Drink warm fluids (herbal teas/water) and rest.  
  • Follow personalized advice from your therapist
Why Choose Your Clinic?2025-03-04T19:25:17+00:00

Massage Mojo therapists are professionally trained and certified, ensuring mastery of safety, anatomy, and traditional techniques. We blend ancient wisdom with modern hygiene standards for a trusted, holistic experience. 

What are your hours of operation?2025-03-04T17:26:09+00:00

We’re open:

  • Monday to Friday: 9:00 AM – 8:00 PM
  • Saturday: 10:00 AM – 6:00 PM
  • Sunday: 10:00 AM – 6:00 PM
Do you offer mobile or in-home massage services?2025-03-04T17:28:31+00:00

Not at the moment!

How Does Hijama Work?2025-03-04T17:59:57+00:00

Cups are placed on specific points (often aligned with acupuncture or Sunnah points) to create suction. This stimulates circulation, lifts tissues, and draws out toxic blood after gentle incisions. The process balances the body’s “humors” (a traditional concept) and supports natural healing. 

What happens during my first appointment?2025-03-04T17:10:36+00:00

Your first visit includes a brief health history review and consultation about your specific concerns. We’ll discuss your goals for treatment and any areas needing special attention. Your therapist will explain their recommended approach before stepping out of the room to allow you to undress privately and get comfortable on the massage table. Following your session, your therapist may suggest self-care techniques and a treatment plan based on your needs.

Hijama FAQs

What is Hijama (Wet Cupping)?2025-03-04T17:59:14+00:00

Hijama is an ancient healing practice rooted in traditional medicine, involving the application of suction cups to the skin to draw out stagnant blood and toxins. Unlike dry cupping, wet cupping includes controlled micro-incisions to release impurities, promoting detoxification and blood flow. It is Sunnah in Islam and has been used for millennia across cultures for holistic wellness. 

How Does Hijama Work?2025-03-04T17:59:57+00:00

Cups are placed on specific points (often aligned with acupuncture or Sunnah points) to create suction. This stimulates circulation, lifts tissues, and draws out toxic blood after gentle incisions. The process balances the body’s “humors” (a traditional concept) and supports natural healing. 

How Often Should I Get Hijama?2025-03-04T19:30:09+00:00
  • General wellness: 1–2 times yearly (seasonal detox).
  • Chronic issues: 3–4 sessions spaced 2–4 weeks apart.
  • Acute pain: 1–2 sessions weekly until improvement.
    Your therapist will tailor a plan based on your needs.
Is Hijama Safe?2025-03-04T18:02:30+00:00

Yes, when performed by certified professionals like our therapists. We adhere to strict hygiene protocols, using single-use, sterilized blades and medical-grade cups. Our Therapists are professionally trained and certified. 

What Happens During a Session?2025-03-04T18:19:59+00:00

Your therapist will discuss your health goals, select cupping points, and sanitize the skin. Cups are applied for 5–10 minutes, followed by tiny incisions and reapplication of suction. The process takes 30–60 minutes, depending on your needs. 

What Aftercare is Required?2025-03-04T18:20:50+00:00
  • Keep cupped areas clean and dry for 24 hours.  
  • Avoid strenuous exercise, swimming, or extreme temperatures.  
  • Drink warm fluids (herbal teas/water) and rest.  
  • Follow personalized advice from your therapist
Who Should Avoid Hijama?2025-03-04T19:32:25+00:00
  • Pregnant women (especially first trimester).
  • Individuals with bleeding disorders, severe anemia, or low platelets.
  • Those on blood thinners (e.g., warfarin).
  • People with active infections, eczema, or open wounds at cupping sites.
What Conditions Can Hijama Help With?2025-03-04T19:19:52+00:00

Traditionally, Hijama addresses migraines, back pain, fatigue, inflammation, and poor circulation. It may also support mental health (anxiety/depression) and chronic conditions like arthritis. Note: It complements—not replaces—medical treatment; consult your doctor. 

How Should I Prepare for a Session?2025-03-04T18:18:52+00:00
  • Avoid heavy meals 2–3 hours prior.  
  • Stay hydrated.  
  • Avoid caffeine/alcohol 24 hours before.  
  • Wear loose clothing for easy access to cupping points. 
Does Hijama Hurt?2025-03-04T18:17:42+00:00

Most clients report minimal discomfort. The incisions are superficial, akin to a light scratch. Sensations vary, but relaxation is common during/after sessions. Communicate openly with your therapist to ease concerns. 

Are the Cups Reused?2025-03-04T19:27:27+00:00

No. We use disposable, medical-grade plastic cups and single-use blades to prevent cross-contamination. Your safety is our priority. 

Is Hijama Spiritually Beneficial?2025-03-04T19:25:44+00:00

Many Muslims value Hijama as a Sunnah practice believed to carry spiritual blessings (barakah). It’s often performed on specific Islamic days (17th, 19th, 21st of the lunar month) for enhanced benefits. 

Why Choose Your Clinic?2025-03-04T19:25:17+00:00

Massage Mojo therapists are professionally trained and certified, ensuring mastery of safety, anatomy, and traditional techniques. We blend ancient wisdom with modern hygiene standards for a trusted, holistic experience. 

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